Articles / Fixesupdated for DaVinci Resolve 21.0 (June 2026)

DaVinci Resolve Media Offline: Every Cause and the Fix

Marius Manolachi6 min read

Quick answer

Media offline means DaVinci Resolve can't find a clip's source file. Right-click the clip in the Media Pool and choose Relink Selected Clips, then point it at the current folder. If that doesn't work, check for a missing codec decoder, a disconnected drive, or corrupted cache under Playback > Delete Render Cache.

Illustration of clips marked offline on a DaVinci Resolve timeline

A clip goes red, the word "offline" shows up where your footage used to be, and the panic sets in. Don't let it. This almost never means your footage is gone.

It means DaVinci Resolve lost track of where a file lives, and that's a much smaller problem to fix than it looks like at first glance.

Illustration of clips marked offline on a DaVinci Resolve timeline

What does "Media Offline" actually mean?

Resolve stores a link, not the file itself, in your project. That link points to a specific path on a specific drive. When the file isn't at that path anymore, Resolve can't decode it, so it shows a red frame and the word "offline" instead of your footage.

Media offline is not data loss. It only means Resolve lost the address of a file that still exists. As Justin Robinson explains in his guide to relinking in Resolve, "if source files are moved or become inaccessible, the link between the clips in your Media Pool and the files on your storage can break," which is exactly the mechanism behind almost every offline clip you'll ever see, according to his walkthrough at JayAreTV.

The fix is almost always to tell Resolve where the file went. The hard part is figuring out which of a handful of reasons caused the break in the first place.

Why did my media go offline in the first place?

Here's every common cause, roughly in order of how often each one shows up:

CauseWhat happenedFix
Moved or renamed source fileYou reorganized a project folder or drive after importingRelink to the new location
Disconnected or ejected driveAn external drive unmounted, slept, or got a new letter/mount pointReconnect the drive, then relink if needed
Missing codecResolve can't decode the format, commonly H.265/HEVC on WindowsInstall the decoder or transcode
Corrupted render cacheCached preview or optimized media is stale or damagedPlayback > Delete Render Cache > All
Editing straight off a camera cardThe card's connection interrupted mid-sessionCopy footage to a drive before editing
Variable frame rate footagePhone or screen-recorded clips with inconsistent frame timingConvert to constant frame rate before import

Illustration of an external drive disconnected from a laptop running DaVinci Resolve

How do you relink offline media in DaVinci Resolve?

This is the fix for the majority of cases, and it takes under a minute once you know where to click.

  1. Open the Media Pool on the Media or Edit page.
  2. Select the offline clip, or select an entire bin if every clip inside it went offline together.
  3. Right-click and choose Relink Selected Clips for individual clips, or Relink Clips for Selected Bins for a whole folder.
  4. Browse to the folder where the source files actually live now.
  5. Let Resolve search. It matches by filename and duration, not by the old path, so it can find a file even if the folder structure around it changed.

Relink searches for a filename and a duration, not a saved path, so a renamed file breaks the link exactly the same way a moved one does. That's why "I didn't move anything, I only renamed the folder" still produces an offline clip. Same mechanism, same fix.

Illustration of the relink dialog open in the DaVinci Resolve Media Pool

Why won't my clip relink even after I pick the right folder?

Two things cause this, and neither is rare.

First, a filename or duration mismatch. If the file was renamed or re-encoded (even a resave in the same format can shift the duration by a frame or two), Resolve's matching logic won't consider it the same file, and it'll keep asking. Rename the file back to match, or use the manual relink option that lets you pair one specific file to one specific clip by hand.

Second, a stale render cache. Resolve sometimes displays a clip as offline because its cached preview thinks the file is still missing, even after the actual link is repaired. Go to Playback > Delete Render Cache > All and give Resolve a chance to rebuild that cache from scratch, according to the troubleshooting steps in Beginners Approach's guide to the issue.

Illustration of the Delete Render Cache menu in DaVinci Resolve's Playback menu

Can a missing codec cause a media offline error?

Yes, and this is the one that confuses people the most, because the file is right there in the folder and still comes up red.

H.265/HEVC footage from an iPhone, a GoPro, or a DJI drone is the most common trigger on Windows, where the operating system doesn't ship a decoder for it by default. Resolve can see the file exists but can't decode a single frame of it, so it flags the clip offline instead of showing a cryptic codec error. Installing a compatible decoder, or transcoding the clip to ProRes or DNxHR with a tool like HandBrake, resolves it, per the codec breakdown in Beginners Approach's writeup.

Resolve's own tech specs page is worth checking too if you're seeing this consistently on the same machine. An outdated GPU driver causes similar decode failures, and it's an easy thing to rule out before you start transcoding footage.

Illustration of an H.265 video file icon with a missing codec warning

How do you stop media from going offline again?

A few habits fix this permanently, not just for the current project.

  • Finish organizing your footage before you import it. Moving folders around after Resolve has linked to them is the single biggest cause of offline media.
  • Copy camera card footage to a drive before you start editing. Editing straight off a card risks a connection drop mid-session that no amount of relinking will undo cleanly.
  • Export a project archive before any major file reorganization, the same habit that protects you during a version upgrade. Our DaVinci Resolve 21 review covers why that habit matters even outside the offline media context.
  • Keep your footage on one dedicated drive per project instead of splitting it across a laptop's internal storage and an external drive. Fewer connection points means fewer chances for the link to break.

Illustration of exporting a project archive in DaVinci Resolve before moving media

What if you're still new to Resolve and this is your first offline clip?

If this happened on your first real project, you're not doing anything wrong. Every editor hits their first offline clip within the first few projects, usually right after moving footage to an external drive for the first time. If you're still finding your footing with Resolve more broadly, our complete beginner's guide covers the pages and habits worth learning before you touch a large project. And if you'd rather have something point at the actual control on your screen instead of hunting through a menu tree mid-panic, that's the specific gap TryUncle is built to close.

Illustration of clips restored to online status in the DaVinci Resolve media pool

The fastest path back to editing

Check the drive first, relink through the Media Pool second, and only start chasing codecs or clearing cache if the first two don't fix it. Nine times out of ten, the file is fine and Resolve just needs to be told where it went. Keep your footage on one drive per project and export archives before you reorganize anything, and you'll see a lot fewer red frames going forward.

Frequently asked questions

What does 'Media Offline' mean in DaVinci Resolve?
It means Resolve can't find the source file a clip in your project points to. The clip itself isn't deleted from your timeline or media pool, only the link between the clip and the file on disk is broken.
How do I relink offline media in DaVinci Resolve?
In the Media Pool, select the offline clip or clips, right-click, and choose Relink Selected Clips, or Relink Clips for Selected Bins for a whole folder at once. Point Resolve at the current location of the source files. It searches by filename and duration to reconnect them, not by the old file path.
Why is my media still offline after I relinked it to the right folder?
The usual reason is a filename or duration mismatch, often from a renamed file, a re-encoded copy, or a render cache reporting a stale state. Clear the cache from Playback > Delete Render Cache > All, then relink again.
Can a missing codec cause media offline errors?
Yes. If Resolve can't decode a format, most often H.265/HEVC clips from phones and drones on Windows, it can flag the clip offline even though the file sits right where it should. Installing a compatible decoder or transcoding to ProRes or DNxHR fixes it.
Will relinking media delete my edits or color grade?
No. Relinking only repairs the link to the source file. Every cut, node, and effect you built on that clip stays exactly as you left it once the file reconnects.

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